FAQs
Guests often have similar concerns, and you can find answers to the most common ones below. If you don’t see what you’re looking for in our FAQ, just reach out to us!
Accommodation and Reservations
What types of rooms and suites are available?
Torel Saboaria offers 28 elegant accommodations, blending comfort, natural light, and refined materials inspired by the art of soap-making. Each space includes a kitchenette, air conditioning, TV, and Wi-Fi for a seamless stay. Explore our rooms and find your perfect space here.
What is the check-in and check-out time?
Check-in time is at 3:00 pm, and check-out time is at 12:00 pm.
Can I request an early check-in or late check-out?
If you need early check-in or late check-out, please contact us in advance, and we will do our best to accommodate your request.
Do you offer any special packages and offers?
Yes, we offer special packages and promotions to enhance your journey through our magnificent region. Each adventure is designed to create cherished memories. For more information, please click here.
Amenities and Services
What dining options are available on-site?
Torel Saboaria is home to Luffa Restaurant, where comfort cuisine meets refined techniques in an exciting fusion of flavors. Inspired by the versatility of the luffa vegetable, the dining experience evolves throughout the day—from a relaxed lunch to a bold and immersive dinner. To learn more, visit our restaurant page.
Do you offer dining options for guests with dietary restrictions or preferences?
At Torel Saboaria, we provide options for vegetarian, vegan, and gluten-free diets upon request, ensuring all guests can enjoy their dining experience comfortably.
Is there a spa and wellness center?
Yes, Torel Saboaria features Calla Wellness & Spa, a serene retreat nestled in the garden, where carefully curated treatments, soothing massages, and signature rituals restore balance and harmony. Indulge in a sensory journey with facial and body therapies, unwind in the Turkish bath, or relax by the heated outdoor swimming pool, surrounded by lush greenery—an urban oasis designed for pure well-being. For more details, please visit here.
Transportation and Accessibility
How do I get to the hotel from the nearest airport or train station?
From Francisco Sá Carneiro Airport, reach Torel Saboaria in approximately 20 minutes by taxi or private transfer, or take the metro (E line to Trindade, then D line to São Bento) followed by a short walk. São Bento Station is just a 10-minute stroll away, while Campanhã Station is a quick metro or taxi ride.
Is parking available at the hotel?
Yes, parking is available at the hotel for your convenience.
Policies and Special Requests
Do you offer laundry and dry-cleaning services?
Yes, we offer laundry and dry-cleaning services to ensure your garments are cared for during your stay.
How do I make a special request for my stay (e.g., romantic packages, birthday arrangements)?
To make a special request for your stay, such as romantic packages or birthday arrangements, please contact us directly. Click here to visit our contact page.
Contact Information
How can I contact the hotel directly?
You can contact the hotel directly by phone at +351 295 249 730 or email us at info@torelsaboaria.com. For more contact options, please visit our contact page here.
What are the reception and room service hours?
Our reception and room service are available round-the-clock, ensuring your needs are met any time of day or night.
